What platform do you play on?
I play ranked tournaments on Xbox daily and have never received this message.
T ry rhis
Uninstall PP from Your platform, power off your platform, wait 10 sec, Powep on the platform and re-install PP.
If this fails to fix. contact PipeWorks
https://prominencepoker.help.jagex.com/hc/en-gb
Yeah I have a problem I was playing poker and decided to go play another game so I did but Upon returning to the prominence poker itās saying my game is locked for a year canāt play it at all now I reached out to the j a g e x Corporation but they donāt tell me what I did wrong I donāt know what I did wrong let me know so I donāt ever do it again but you guys donāt let me know keep saying Ula thing but Iāve read over it and Iāve done nothing in there that would warrant a year ban from the game please let me play cards again on my account it aināt right that you locked it for a year Iād like and appreciate if youād unlock it now thank you
taps mic ā¦anyone still out there?
Foolish bug, but the xbox secret achievement involving your persona is not marking completeā¦
This bug report is unmonitored and I will be unable to provide more information (but what more do you need?) Please fix it.
I have exactly the same issue. Finally find a poker game I like. Started playing this week and now for no apparent reason Iām blocked for 1 YEAR??? Wtf???
My gamertag is Blakesussman i have 2 playstions 1 is a 5 thats mine the other is a 4 pro thats my sons please let me play poker again i dont even know why yall took it from me ive paid fir allmost all e.motes and almost all bundles how come everything is locked except the purchase emotes and bundles area of the play store i might actually buy a bundle or 3 if i could actually play the game please let me play again i already pay for ps premium on top of all the add ons i putchase regularly.
While playing in a tournament the screen changed and stated I was temporarily blocked from playing online games?
im temporarily blocked why and for how long.somtimes i still get in to online matches for several hours and then im blocked again please undo this problem thanks
Itās been reported multiple times over a year and you guys still havenāt fixed it.
Often, though Iāve folder the winning hand on the turn, I still get the āclairvoyantā notice instead of the āoopsā.
No, Iām not mistaken.
Is there a reason why every single time i log into PP I have to be notified that Iāve reached maximum affiliations levels?
Literally every time I log in now i have to click out of that notification. If i were checking my affiliation the endless notice could be justified, I suppose, but literally every time I log in?
Itās not as if Iāve forgotten, and itās beginning to seem like a bug.
Thanks
Iām getting authentication error return to title screen on PS5.
I have restarted system and game. I have removed and reinstalled it.
Game ligs in, can access shop and stash, but loading ranked games, once head to head or tourney selected goes straight into āserver connection list. Pls ck your internet connection and enter againā. My internet is fibe on all games and apps but yours.
GrannyPantss
Xboxlive
So much for rapid response from them
Servers still down. Also I tried quick play and now my game is stuck in a endless loop(even after uninstalling and reinstalling) of sign-in than auto goes to quick play than errors that server is down than brings me back to sign-in screen.
Servers are not working for me since this morning 10am est and are still currently down as of 6pm.
The server connection was lost. Please check your internet connection and enter prominence poker again.
This is the message i keep getting started 12-14 hours ago my internet is fine as COD 6 works fine
Same here ; canāt connect to game on Steam. Several players encounter the same issue (see posts on Discord). Would be great to get an answer from team.
Hello, today I got a message out of the blue: you Have been temporarily blocked from entering online matches. Please Wait And try again. I didnāt do anything wrong, so I donāt understand. Can you please fix this error? Thank you very much. My name in the game is Sixkiller 7286. Krupa Martin
I have reported it to still cant sign on @blakesussman says my acount is locked till nov. 2025 please fix
In your precious post you said you were banned from playing online matches. This suggests that the ban is from Xbox Live or its counterpart on Play station. Based on my experience, this can happen when you offend someone on their platform and the person reports you.
Iāve also reported that the Xbox Live and 505 games and still canāt play either Iām on Playstation platform not that it makes a difference cuz theyāre still not unbanning it for noting reason apparently people can get you banned if they donāt like you if youāre winning a bunch and they just donāt want you to win so they report you simultaneously and then you get banned for a year thatās not right