UPDATE (2/10/25): Second time’s the charm: If you haven’t noticed already, Xbox server connection issues should now be resolved!
As a thank-you for your patience, our team is discussing a free three-day boost weekend in the near future. Stay tuned to our socials for updates on that front!
We are actively investigating an issue involving some Xbox players receiving a “server connection was lost” message when connecting to all game modes. Steam and PlayStation users remain unaffected at this time.
While some Xbox players have reported being able to connect, we’re burning the midnight oil to get this resolved for everyone — but it’s likely to persist into Monday morning. We’ll share updates on our socials and community forums as soon as we have more news.
As always, tourists and Prominence pros alike can visit this link to report issues and receive player support 24/7, 365 days a year.