I have played Prominence Poker with family and friends since 2016. We are all novice poker players; our levels range from 31 to 779, and we play twenty-thousand-dollar tables. I purchase a BOOST every few months to help me earn REPS to get AFFILIATION items. I have 13 million dollars.
I am disappointed with the new update:
(1) I purchased a BOOST to earn REPS to get Affiliation items. After the update, 100% BOOST works for me at high-value tables ($1 million or more) and tournaments (that last for hours).
(2) I play poker with family and friends who are at different levels (31 up to 779), and we all earned REPS at approximately the rate. After the update, if I play at a $10K table with my friends, we all get different amounts of REPS based on our bankroll. I get 0% REPS, but some players get 220% REPS. This is unfair, considering I paid for a month’s BOOST and was not notified of the Nov. Update changes to BOOST and REPS.
If prominence poker wants to change how people earn REPS, that is fine. However, I feel that I am being cheated out of my BOOST. I want a refund for the 27 days BOOST days I have remaining.
Does anyone know how I can get my refund?