I was betting 5 mil and then prominence poker was offline i want my 5 mil back plus 5mil if i won my internet was ok but prominence was not greetz psn : Luysterburg9
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Hi there,
You need to submit a support ticket at help.jagex.com for an issue like this, as our team will need to investigate and discuss the matter with you directly.
And may i suggest you get more bees with honey then vinegar. I have had issues with PP and they have always addressed the problem and fixed it. I understand your frustration but give them a chance first. Good luck