# Lost points due to internet

**URL:** https://community.pipeworks.com/t/lost-points-due-to-internet/1708
**Category:** Uncategorized
**Created:** [March 22, 2024, 9:26am UTC](https://community.pipeworks.com/t/lost-points-due-to-internet/1708 "2024-03-22T09:26:59Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![november\_rain14](https://avatars.discourse-cdn.com/v4/letter/n/35a633/32.png) [@november\_rain14](https://community.pipeworks.com/u/november_rain14)
#### Post date: [March 22, 2024, 9:26am UTC](https://community.pipeworks.com/t/lost-points-due-to-internet/1708/1 "2024-03-22T09:26:59Z")

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I looked all over the supposed help site for help with this issue. Comcast/Xfinity had an outage in my area. I’d just started a gold tournament when this happened. 2 platinum players were at the table. I lost 26 points because of this outage. Can I get my points back. You can easily tell I got disconnected because even the game recognized this. Player name is november\_rain14