# Game Freeze issue **URL:** \ **Category:** Uncategorized\ **Created:** [April 13, 2023, 7:58pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421 "2023-04-13T19:58:12Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Bilal\_123](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/bilal_123/32/294_2.png) [@Bilal\_123](https://community.pipeworks.com/u/Bilal_123)\ **Post date:** [April 13, 2023, 7:58pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/1 "2023-04-13T19:58:12Z")
I have Pc specifications : core i7 4th generation intel hd graphics 4600 8gb ram but my game always freeze after every 15 minutes before your big rooftop update i didnt face freezing issue but now after rooftop came my game is freeze. kindly optimize your game ---
**Author:** ![Farmer-John40](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@Farmer-John40](https://community.pipeworks.com/u/Farmer-John40)\ **Post date:** [April 13, 2023, 10:11pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/3 "2023-04-13T22:11:42Z")
Send a email to [poker@pipeworks.com](mailto:poker@pipeworks.com) ---
**Author:** ![ProminenceForerunner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/prominenceforerunner/32/141_2.png) [@ProminenceForerunner](https://community.pipeworks.com/u/ProminenceForerunner)\ **Post date:** [April 14, 2023, 6:34pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/4 "2023-04-14T18:34:40Z")
What they said. We can dig deeper into this if you send in an email. We haven’t had reports like this from other players on PC, so it sounds like it might be on the user end, but we can still do our best to assist and maybe uncover info that can help our devs in the future. ---
**Author:** ![Bilal\_123](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/bilal_123/32/294_2.png) [@Bilal\_123](https://community.pipeworks.com/u/Bilal_123)\ **Post date:** [April 17, 2023, 11:37am UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/5 "2023-04-17T11:37:07Z")
i uninstall the game and again reinstall it but game is still freezing i play other games of steam but they wont freeze only prominence poker always freeze after 15 minutes kindly Think about i appreciate it your game is going good day by Day ---
**Author:** ![Farmer-John40](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@Farmer-John40](https://community.pipeworks.com/u/Farmer-John40)\ **Post date:** [April 17, 2023, 2:15pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/6 "2023-04-17T14:15:24Z")
It may help the devs if those reporting problems would provide more information, what platform are you on? who is your internet provider? can you still play other multiplayer games? witch ones? what was the game doing when it froze? Any messages displayed? My car doesn’t work fix it. ---
**Author:** ![Bilal\_123](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/bilal_123/32/294_2.png) [@Bilal\_123](https://community.pipeworks.com/u/Bilal_123)\ **Post date:** [April 19, 2023, 5:28pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/7 "2023-04-19T17:28:14Z")
Hi Guys…!!! i am user of prominence poker i am playing it since 4 to 5 years but i noticed some players have a lot of luck here i am from Pakistan my server must be Asian but i noticed you dont like asian server thats why there is no luck in our side some players like Mr.white and Ranksy have alot of luck if they raise in start with Aces they 100% get A on flop cards this js very unfair i lost 16M in recent days people have a lot of luck in every hands i always fold every cards i think you should give prefer to oht server as well and kindly check Mr white and ranksy are hacker or not i dont think how much luck has. one person get… ---
**Author:** ![Bilal\_123](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/bilal_123/32/294_2.png) [@Bilal\_123](https://community.pipeworks.com/u/Bilal_123)\ **Post date:** [April 20, 2023, 4:43pm UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/9 "2023-04-20T16:43:03Z")
every time has no bad luck… atleast game should have time to win its all about severs game i played before Fresh deck poker game on ios there was. same issues always american servers player wins and asian servers players lost I know its rigged game but kindly make rigged for everyone not asian players only when i always go to table i win just 2 hands out of 30 its called bad luck? same person wins many hands in a row … i am software Engineer i know Algothrims but kindly make fair for everyone not only few players ---
**Author:** ![Voldi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/voldi/32/297_2.png) [@Voldi](https://community.pipeworks.com/u/Voldi)\ **Post date:** [April 24, 2023, 10:26am UTC](https://community.pipeworks.com/t/game-freeze-issue/1421/10 "2023-04-24T10:26:39Z")
Hello, so I can’t say that some players are luckier than others. I also had seven days of bad luck and then one day of luck and then just bad luck again. That’s the way it is… I know Mr.white and Ranksy from the game and they certainly don’t cheat. The two play very risky and have bad statistics every month.