# FIXED: Reported Xbox Outage (Feb. 9, 2025)

**URL:** <https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017>\
**Category:** Uncategorized\
**Created:** [February 10, 2025, 6:17am UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017 "2025-02-10T06:17:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ProminenceForerunner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/prominenceforerunner/32/141_2.png) [@ProminenceForerunner](https://community.pipeworks.com/u/ProminenceForerunner)\
**Post date:** [February 10, 2025, 6:17am UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/1 "2025-02-10T06:17:12Z")

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![Prominence Outage 02/10/25](https://us1.discourse-cdn.com/flex019/uploads/pipeworks1/original/1X/64b9a7589e55dd1b697eb306fc83c10800025132.jpeg)

UPDATE (2/10/25): ✅ Second time’s the charm: If you haven’t noticed already, Xbox server connection issues should now be resolved!

As a thank-you for your patience, our team is discussing a free three-day boost weekend in the near future. Stay tuned to our socials for updates on that front!

* * *

🛠 We are actively investigating an issue involving some Xbox players receiving a “server connection was lost” message when connecting to all game modes. Steam and PlayStation users remain unaffected at this time.

While some Xbox players have reported being able to connect, we’re burning the midnight oil to get this resolved for everyone — but it’s likely to persist into Monday morning. We’ll share updates on our socials and community forums as soon as we have more news.

As always, tourists and Prominence pros alike can visit [this link](https://prominencepoker.help.jagex.com) to report issues and receive player support 24/7, 365 days a year. 📢

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**Author:** ![ProminenceForerunner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/prominenceforerunner/32/141_2.png) [@ProminenceForerunner](https://community.pipeworks.com/u/ProminenceForerunner)\
**Post date:** [February 10, 2025, 6:17am UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/2 "2025-02-10T06:17:32Z")

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**Author:** ![Troopz7579](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@Troopz7579](https://community.pipeworks.com/u/Troopz7579)\
**Post date:** [February 10, 2025, 1:12pm UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/3 "2025-02-10T13:12:51Z")

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it seems to be working for me now

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**Author:** ![ZequalsZ2plusC](https://avatars.discourse-cdn.com/v4/letter/z/7ba0ec/32.png) [@ZequalsZ2plusC](https://community.pipeworks.com/u/ZequalsZ2plusC)\
**Post date:** [February 11, 2025, 6:51am UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/4 "2025-02-11T06:51:59Z")

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I was not able to get in a game last night. I was able to get in a game tonight. However, I lagged out in the middle of hand that I’m 95% sure i was winning. Potentially costing me 100,0000 chips. I was unable to log back in. 😫

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**Author:** ![Nachosponge](https://avatars.discourse-cdn.com/v4/letter/n/da6949/32.png) [@Nachosponge](https://community.pipeworks.com/u/Nachosponge)\
**Post date:** [January 16, 2026, 4:36pm UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/5 "2026-01-16T16:36:23Z")

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It’s still broken. Says authentication error when trying to log in. Happening to me and 12 other Xbox friends.

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**Author:** ![JOEKINGMEGAKONG](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/joekingmegakong/32/28_2.png) [@JOEKINGMEGAKONG](https://community.pipeworks.com/u/JOEKINGMEGAKONG)\
**Post date:** [January 16, 2026, 8:15pm UTC](https://community.pipeworks.com/t/fixed-reported-xbox-outage-feb-9-2025/2017/6 "2026-01-16T20:15:03Z")

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I reported in another thread but to reiterate for convenience:

It’s been 2 or 3 days, including just now, that the Xbox One version is preventing my login and giving the Authentication error. I’ve reset every connection from modem to Xbox login and the error persists.

Thank you
