# Didn't receive my 7 days boost I bought

**URL:** <https://community.pipeworks.com/t/didnt-receive-my-7-days-boost-i-bought/436>\
**Category:** Uncategorized\
**Created:** [November 3, 2021, 12:18am UTC](https://community.pipeworks.com/t/didnt-receive-my-7-days-boost-i-bought/436 "2021-11-03T00:18:16Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pugman](https://avatars.discourse-cdn.com/v4/letter/p/839c29/32.png) [@Pugman](https://community.pipeworks.com/u/Pugman)\
**Post date:** [November 3, 2021, 12:18am UTC](https://community.pipeworks.com/t/didnt-receive-my-7-days-boost-i-bought/436/1 "2021-11-03T00:18:16Z")

</div>

Today Nov 2 DrunkBiscuit538 on Xbox bought 7 days boost and it wasn’t added to my account please fix this.

---

<div class="post-metadata">

**Author:** ![TheMayor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/themayor/32/13_2.png) [@TheMayor](https://community.pipeworks.com/u/TheMayor)\
**Post date:** [November 17, 2021, 2:45am UTC](https://community.pipeworks.com/t/didnt-receive-my-7-days-boost-i-bought/436/2 "2021-11-17T02:45:05Z")

</div>

Hi,

Sorry for the delay. It looks like you received your 7 day boost the next day. Sometimes there are errors with Xbox processing of purchases that result in a delay before your purchase goes through in our system.

It looks like you bought a 1 day and a 3 day boost today, both of which have been delayed. You will probably get those the next time you play. Boost time starts when you receive the boost, not when you make the purchase, so you should have 4 days of boost remaining right after signing in.

Thanks for playing Prominence!