# Can't connect to servers

**URL:** <https://community.pipeworks.com/t/cant-connect-to-servers/1415>\
**Category:** Uncategorized\
**Created:** [April 8, 2023, 10:03am UTC](https://community.pipeworks.com/t/cant-connect-to-servers/1415 "2023-04-08T10:03:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kaplanizee](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kaplanizee](https://community.pipeworks.com/u/kaplanizee)\
**Post date:** [April 8, 2023, 10:03am UTC](https://community.pipeworks.com/t/cant-connect-to-servers/1415/1 "2023-04-08T10:03:48Z")

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Writes: "Unable to connect to the server. Help solve the problem. What should I do with such an error?

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**Author:** ![Farmer-John40](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@Farmer-John40](https://community.pipeworks.com/u/Farmer-John40)\
**Post date:** [April 8, 2023, 2:05pm UTC](https://community.pipeworks.com/t/cant-connect-to-servers/1415/2 "2023-04-08T14:05:46Z")

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Power off your modem and your console, wait 10 seconds, and restart them.

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**Author:** ![ProminenceForerunner](https://sea1.discourse-cdn.com/flex019/user_avatar/community.pipeworks.com/prominenceforerunner/32/141_2.png) [@ProminenceForerunner](https://community.pipeworks.com/u/ProminenceForerunner)\
**Post date:** [April 14, 2023, 6:36pm UTC](https://community.pipeworks.com/t/cant-connect-to-servers/1415/3 "2023-04-14T18:36:39Z")

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If you’re still having issues, email us at [poker@pipeworks.com](mailto:poker@pipeworks.com) with your username and platform and look to see if it’s something under the hood with your account.