# Site Feedback **URL:** https://community.pipeworks.com/c/site-feedback/2.md [Latest](https://community.pipeworks.com/latest.md) · [Categories](https://community.pipeworks.com/categories.md) --- ## [Report a Prominence Poker Bug](https://community.pipeworks.com/t/report-a-prominence-poker-bug/12)
**Author:** [@bbridges](https://community.pipeworks.com/u/bbridges)\ **Replies:** 229\ **Last updated:** [May 27, 2026, 4:06am UTC](https://community.pipeworks.com/t/report-a-prominence-poker-bug/12 "2026-05-27T04:06:39Z")
Please report bugs here and we will respond in a timely manner. Thank you! --- ## [About the Site Feedback category](https://community.pipeworks.com/t/about-the-site-feedback-category/1)
**Author:** [@system](https://community.pipeworks.com/u/system)\ **Replies:** 1\ **Last updated:** [February 25, 2022, 6:07pm UTC](https://community.pipeworks.com/t/about-the-site-feedback-category/1 "2022-02-25T18:07:10Z")
Discussion about this site, its organization, how it works, and how we can improve it. --- ## [Complaints about poker being fake](https://community.pipeworks.com/t/complaints-about-poker-being-fake/383)
**Author:** [@Twiggygecko56](https://community.pipeworks.com/u/Twiggygecko56)\ **Replies:** 30\ **Last updated:** [September 4, 2026, 5:17am UTC](https://community.pipeworks.com/t/complaints-about-poker-being-fake/383 "2026-09-04T05:17:40Z")
If you like real poker prominence poker is not for you. They have it sat up with boosts and bonuses they have it rigged so flushes and full houses are bad bets. You even get points for making bad bets they title it bad b… --- ## [Shakerpenny6682 leaderboard cheater on xbox](https://community.pipeworks.com/t/shakerpenny6682-leaderboard-cheater-on-xbox/2298)
**Author:** [@Regilla3000](https://community.pipeworks.com/u/Regilla3000)\ **Replies:** 0\ **Last updated:** [August 8, 2026, 6:21pm UTC](https://community.pipeworks.com/t/shakerpenny6682-leaderboard-cheater-on-xbox/2298 "2026-08-08T18:21:49Z")
Is there anything you can do about shakerpenny6682 always leading the bankroll leaderboards. There is no way he legitimately made close to a billion chips in 2 days. He does this like every other month and it is turning … --- ## [Bad\_idea\_5 Playstation Cheater](https://community.pipeworks.com/t/bad-idea-5-playstation-cheater/2285)
**Author:** [@Fish12345](https://community.pipeworks.com/u/Fish12345)\ **Replies:** 0\ **Last updated:** [July 1, 2026, 3:04pm UTC](https://community.pipeworks.com/t/bad-idea-5-playstation-cheater/2285 "2026-07-01T15:04:19Z")
Bad\_idea\_5 is definitely a cheater always on top leaderboard every month for 4 straight years with over 2k casual tournament victories each month on Playstation. Everyone else no where close to her . She’s also highest … --- ## [Unable to connect to the server](https://community.pipeworks.com/t/unable-to-connect-to-the-server/2274)
**Author:** [@JAZONE420](https://community.pipeworks.com/u/JAZONE420)\ **Replies:** 3\ **Last updated:** [May 27, 2026, 1:40am UTC](https://community.pipeworks.com/t/unable-to-connect-to-the-server/2274 "2026-05-27T01:40:24Z")
Why do I keep getting the unable to connect to the server again? It was doing this last night. --- ## [Servidores caídos](https://community.pipeworks.com/t/servidores-caidos/2272)
**Author:** [@Josenavas](https://community.pipeworks.com/u/Josenavas)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 11:53pm UTC](https://community.pipeworks.com/t/servidores-caidos/2272 "2026-05-26T23:53:50Z")
Servidores caídos. No puedo entrar. Llevo intentándolo desde hace 1 hora. --- ## [Problème serveur](https://community.pipeworks.com/t/probleme-serveur/2269)
**Author:** [@Sosobj](https://community.pipeworks.com/u/Sosobj)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 4:38pm UTC](https://community.pipeworks.com/t/probleme-serveur/2269 "2026-05-26T16:38:02Z")
Bonjour je peux pas jouer au jeux ça me met impossible de se connecter au serveur pourquoi es ce que d autre joueur ont le même souci merci et quand le problème seras résolu --- ## [Purchased chips and never received them](https://community.pipeworks.com/t/purchased-chips-and-never-received-them/2158)
**Author:** [@carnage\_is\_me1](https://community.pipeworks.com/u/carnage_is_me1)\ **Replies:** 3\ **Last updated:** [July 23, 2025, 1:53pm UTC](https://community.pipeworks.com/t/purchased-chips-and-never-received-them/2158 "2025-07-23T13:53:11Z")
I purchased two 10,000 chip packages (20,000 in total) and only received 10,000. I never received the second 10,000 chips. This is now the second time this has happened. --- ## [Online games not working](https://community.pipeworks.com/t/online-games-not-working/2014)
**Author:** [@Bajones](https://community.pipeworks.com/u/Bajones)\ **Replies:** 0\ **Last updated:** [February 10, 2025, 4:34am UTC](https://community.pipeworks.com/t/online-games-not-working/2014 "2025-02-10T04:34:31Z")
You can charge people in shop and stash and take their money but you can’t fix the game that has been down for 24 hours? --- ## [Connection problems](https://community.pipeworks.com/t/connection-problems/2011)
**Author:** [@Ninthinfinity](https://community.pipeworks.com/u/Ninthinfinity)\ **Replies:** 0\ **Last updated:** [February 10, 2025, 3:03am UTC](https://community.pipeworks.com/t/connection-problems/2011 "2025-02-10T03:03:25Z")
Cannot connect to servers for 24 hours now. I tried waiting, Uninstalled (Xbox xs) and reinstalled, Powered off console and disconnected modem. What is the problem? I’m not having any problems with any other games. … --- ## [Have ability to mute players](https://community.pipeworks.com/t/have-ability-to-mute-players/1776)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 6\ **Last updated:** [January 11, 2025, 3:28am UTC](https://community.pipeworks.com/t/have-ability-to-mute-players/1776 "2025-01-11T03:28:36Z")
There’s another poker game on VR2 that allows you to mute players. Please, give us this ability! There are multiple players who constantly do emotes and it is annoying as hell. --- ## [Vote to kick option at table](https://community.pipeworks.com/t/vote-to-kick-option-at-table/530)
**Author:** [@ThatGirlCale](https://community.pipeworks.com/u/ThatGirlCale)\ **Replies:** 13\ **Last updated:** [January 3, 2025, 1:00am UTC](https://community.pipeworks.com/t/vote-to-kick-option-at-table/530 "2025-01-03T01:00:13Z")
Sometimes you get the occasional troll who likes to go all in every round and force people to fold, or a cheater. So it would be nice to at least have a vote to kick option for when someone comes in and ruin a good game!… --- ## [Remove sit outs from hands they "not participating" in](https://community.pipeworks.com/t/remove-sit-outs-from-hands-they-not-participating-in/1763)
**Author:** [@frickin49ers](https://community.pipeworks.com/u/frickin49ers)\ **Replies:** 3\ **Last updated:** [January 3, 2025, 12:48am UTC](https://community.pipeworks.com/t/remove-sit-outs-from-hands-they-not-participating-in/1763 "2025-01-03T00:48:38Z")
there is no uniformity to the “sit out”. one player will kickout cards w/o a raise in place and another will hold the cards through the bet clock over and over again. why doesn’t it take the sit out player completely o… --- ## [Where the Report player button](https://community.pipeworks.com/t/where-the-report-player-button/1749)
**Author:** [@Demo](https://community.pipeworks.com/u/Demo)\ **Replies:** 2\ **Last updated:** [January 3, 2025, 12:36am UTC](https://community.pipeworks.com/t/where-the-report-player-button/1749 "2025-01-03T00:36:09Z")
Had it just now and few times before, in a tourney and you beat someone big, so they just sit there on sit out untill they run out of chips. It’s petty as shit as you’ve clearly won so they make you play 100 hands to ta… --- ## [Blocked for 1 year?](https://community.pipeworks.com/t/blocked-for-1-year/1901)
**Author:** [@Judge](https://community.pipeworks.com/u/Judge)\ **Replies:** 2\ **Last updated:** [December 12, 2024, 12:31am UTC](https://community.pipeworks.com/t/blocked-for-1-year/1901 "2024-12-12T00:31:46Z")
New user since one week and now I’m blocked for 1 year for no apparent reason. This is a bug or a bad joke right? Please fix it asap! --- ## [Been banned tonight and don't understand why](https://community.pipeworks.com/t/been-banned-tonight-and-dont-understand-why/1925)
**Author:** [@Billyboiy](https://community.pipeworks.com/u/Billyboiy)\ **Replies:** 1\ **Last updated:** [December 12, 2024, 12:21am UTC](https://community.pipeworks.com/t/been-banned-tonight-and-dont-understand-why/1925 "2024-12-12T00:21:30Z")
Been playing this game for a few years now . Not sure if there’s a bug but I’ve been banned tonight for no reason whatsoever. I was winning on a tournament and now lost the 30 points . Can I have an explanation plz Tha… --- ## [Not sure if this counts](https://community.pipeworks.com/t/not-sure-if-this-counts/1902)
**Author:** [@Social-D](https://community.pipeworks.com/u/Social-D)\ **Replies:** 1\ **Last updated:** [December 7, 2024, 3:12pm UTC](https://community.pipeworks.com/t/not-sure-if-this-counts/1902 "2024-12-07T15:12:14Z")
my server went down, restarted modem, tournament just started, lost 30 points, countdown time dramatically decreased, i restarted my modem and was back on, Is 4 minutes the new countdown time? it doesn’t seem like e… --- ## [Sit out timer in tournaments](https://community.pipeworks.com/t/sit-out-timer-in-tournaments/1890)
**Author:** [@RonK](https://community.pipeworks.com/u/RonK)\ **Replies:** 0\ **Last updated:** [December 4, 2024, 12:47am UTC](https://community.pipeworks.com/t/sit-out-timer-in-tournaments/1890 "2024-12-04T00:47:25Z")
I noticed someone sitting out left pretty quick tonight, so I went to sit out and the timer started at five minutes. I returned to the table and re-entered the sit out option… and the timer was down to 3 minutes and 28 s… --- ## [Table is full is wrong](https://community.pipeworks.com/t/table-is-full-is-wrong/1778)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 21\ **Last updated:** [August 25, 2024, 5:23am UTC](https://community.pipeworks.com/t/table-is-full-is-wrong/1778 "2024-08-25T05:23:29Z")
I keep having an issue with the game putting me in a “table is full” loop. The table is not full. An example of this is the table filled up but was a table I don’t want to play at, so, I hit my back button waiting for th… --- ## [Report of 2 players cheating](https://community.pipeworks.com/t/report-of-2-players-cheating/1819)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 7\ **Last updated:** [August 15, 2024, 4:55am UTC](https://community.pipeworks.com/t/report-of-2-players-cheating/1819 "2024-08-15T04:55:38Z")
There are 2 players who’re obviously cheating. I’ve played them multiple times. They play together and if one of them gets low, the other gives them money. The players are heffnereddy and billhefner. I made a video on m… --- ## [Smoking pipe modern](https://community.pipeworks.com/t/smoking-pipe-modern/1818)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 0\ **Last updated:** [August 12, 2024, 7:59pm UTC](https://community.pipeworks.com/t/smoking-pipe-modern/1818 "2024-08-12T19:59:00Z")
Smoking pipe modern is supposed to be white, but it’s black and looks like the other black pipe. --- ## [Disconnection from Internet](https://community.pipeworks.com/t/disconnection-from-internet/1814)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 2\ **Last updated:** [August 12, 2024, 4:52pm UTC](https://community.pipeworks.com/t/disconnection-from-internet/1814 "2024-08-12T16:52:15Z")
There shouldn’t be a penalty for getting disconnected from the Internet. I know full well you have the ability to see if we were disconnected or we quit. I’m not expecting extra points, but we should at least be restored… --- ## [Notifications for topics](https://community.pipeworks.com/t/notifications-for-topics/1816)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 0\ **Last updated:** [August 9, 2024, 3:43am UTC](https://community.pipeworks.com/t/notifications-for-topics/1816 "2024-08-09T03:43:38Z")
How do I get this to stop sending me email notifications for people adding to a topic? Driving me up the wall. --- ## [Seriously.... change your algorithmes](https://community.pipeworks.com/t/seriously-change-your-algorithmes/1286)
**Author:** [@DgitL](https://community.pipeworks.com/u/DgitL)\ **Replies:** 30\ **Last updated:** [July 20, 2024, 7:49am UTC](https://community.pipeworks.com/t/seriously-change-your-algorithmes/1286 "2024-07-20T07:49:47Z")
This games is so ridiculous right now… you should rename the game : noob call and always win whatever the hand they got poker instead of prominence poker --- ## [Allow friends games](https://community.pipeworks.com/t/allow-friends-games/1787)
**Author:** [@Mel](https://community.pipeworks.com/u/Mel)\ **Replies:** 1\ **Last updated:** [July 16, 2024, 6:18pm UTC](https://community.pipeworks.com/t/allow-friends-games/1787 "2024-07-16T18:18:17Z")
I have made several friends, all women. We are from all over the world apparently. It would be great if we could start an all friends game, and invite five more of us at a certain time we coordinate. The rest of the rule… --- ## [See hole cards all time](https://community.pipeworks.com/t/see-hole-cards-all-time/1764)
**Author:** [@frickin49ers](https://community.pipeworks.com/u/frickin49ers)\ **Replies:** 2\ **Last updated:** [July 5, 2024, 5:16am UTC](https://community.pipeworks.com/t/see-hole-cards-all-time/1764 "2024-07-05T05:16:25Z")
Why do you hide the hole cards of a player if he is the only one can see them? --- ## [Leaderboards for site](https://community.pipeworks.com/t/leaderboards-for-site/1753)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 0\ **Last updated:** [June 14, 2024, 6:01am UTC](https://community.pipeworks.com/t/leaderboards-for-site/1753 "2024-06-14T06:01:53Z")
I would like for the current leaderboards to be on this site. --- ## [Update prize packages for](https://community.pipeworks.com/t/update-prize-packages-for/1722)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 2\ **Last updated:** [April 22, 2024, 8:46am UTC](https://community.pipeworks.com/t/update-prize-packages-for/1722 "2024-04-22T08:46:47Z")
PLEASE, add new prize packages we can choose from or just new all together. It is getting boring to win the same cigar and loot case (duplicate at this point) over and over. How about some new outfits, too? Honestly, w… --- ## [Delete emotes we don't want](https://community.pipeworks.com/t/delete-emotes-we-dont-want/1717)
**Author:** [@november\_rain14](https://community.pipeworks.com/u/november_rain14)\ **Replies:** 0\ **Last updated:** [April 4, 2024, 9:27pm UTC](https://community.pipeworks.com/t/delete-emotes-we-dont-want/1717 "2024-04-04T21:27:05Z")
Is there avway to make it so we can delete emotes we don’t use and arrange our emotes the way we want to? [Next page](https://community.pipeworks.com/c/site-feedback/2.md?page=1)